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Smart tv and devices not connecting to 5G CPE2 router

Hannah_g
Visitor

‎12-12-2020 12:15 AM

I have a 5GEE plan just started and purchased a Huawei 5G CPE 2 router. 

Getting WiFi fine on my computer, phone and tablets. But it seems no smart devices will connect (such as my TV, Sonos speaker/Alexa etc). I know there’s been talk on these threads of issues about something to do with ipv 4 or ipv 6 but not sure if that’s the problem for me. 

Would be grateful for suggestions of how to fix otherwise will probably have to quickly return within the 14 days. 

Thank you,

 

Hannah

0 Helpful
1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎12-12-2020 12:26 AM

Does it have WiFi bands to separate>

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