Siri not available, your phone is not connected to the internet

[Justkev]

No Siri and it says phone not connected to the internet although it is. I have internet and WiFi. Tried switching off and on, resetting network settings but still no Siri.

Any advice?

[Christopher_G]

Hi @Justkev

It may be worth backing up your iPhone and restoring it to factory settings.

Let us know if the problem persists after that.

Chris

[Chris_B]

@Justkev   Can you access Google ?  If you do a Google search does it find what your looking for ? Via cellular and WiFi ? 

[Justkev]

Yea I have internet. Just no site, when I press for Siri it says your phone is not connected to the internet.

[Leanne_T]

Hi @Justkev

Can you access all your apps and Safari? 

Have you tried backing up your iPhone and restoring it to factory settings?

Thanks 🙂

Leanne.

[Chris_B]

@Justkev  What do you mean by just no site ?    If you cannot do a Google search then you’re not connected to the Internet and this would explain why Siri doesn’t work.   

[Justkev]

Apologies, when I said site I meant Siri, typo error.