Order status

[Jonnymb87]

Upgraded my phone a couple of days ago nd have had no email or messages after the receiving order confirmation.. I have the order number which doesn't seem to work when trying to track... I payed money upfront too... Not happy with customer service atm even if where in a pandemic.. If u can't keep up with the high demand.. U shudnt be operating 

[Jon_K]

Hi @Jonnymb87.

Welcome to the community.

I'm sorry to hear this.

What phone did you order?

If online tracking isn't working, our Customer Care team will be able to give you an update.

Jon

[wardi]

Jonnymb87.. just to clarify the order number is just that; it isn't a tracking number.  You will get a tracking number when it is ready for despatch.