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Sim wont register

AngelaK13
Visitor

‎17-07-2021 05:46 PM

Ive seen other comments but this is a brand new Alcatel unlocked phone with brand new EE 4G Sim, will not register suggestions?

it is needed for incoming calls for patient contact to our team and replies are through the work phone.

 

my thoughts of why not

1) its a £10 SIM card but the man in the shop said it was a £5 top up - how can I top it up to £10 if this is the case.

 

2) its an ‘old’  ‘new’ Sim?

 

 

 

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎17-07-2021 06:01 PM

@AngelaK13  : Try using Fast Top Up online with a UK bank card. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful