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Claire107
Explorer

‎29-12-2020 02:43 PM

Hi, my little boy had a smart watch for Christmas and we are trying to registered it with no success can someone help 

0 Helpful
3 REPLIES 3
chistery
EE Community Star
EE Community Star

‎29-12-2020 02:47 PM

Hi @Claire107 

 

Does your boy have a contract EE phone as well? What type of watch and phone does he have?

0 Helpful
Claire107
Explorer
In response to chistery

‎04-01-2021 04:46 PM

No contract, se tracker2 , smart watch for children
0 Helpful
Katie_B
EE Community Support Team
In response to Claire107

‎04-01-2021 05:47 PM

Hello @Claire107. 

 

Have you followed these steps?

  1. Open the SeTracker2 application.
  2. Select a language (We recommend English)
  3. Select "Register"
  4. Registration Code: Scan QR code, or enter number.
  5. Account: Enter username for App.
  6. Nickname: Enter username on the watch eg. ...
  7. Phone: Your phone number, if you forget password.
  8. Password: Login code between 6 - 12 characters.

Katie 🙂

0 Helpful