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Sim number

JOHN206
Explorer

Whats my phone number?   I text number to 150 and tried calling 150.  To get my number.   Does it matter that I'm in Scotland. 

 

8 REPLIES 8
Chris_B
EE Community Star
EE Community Star

@JOHN206  your number is normally displayed in your phone settings it doesn’t matter that you’re in Scotland as EE cover Scotland also.   Does the text send when you texted number to 150 ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
When I text number to 150. I get failure to send
Chris_B
EE Community Star
EE Community Star

@JOHN206  do you have a signal showing on the device ?  Is this a new SIM card ? Have you just joined EE ?   are you on contract or PAYG ?    It can take up to 24 hours for a SIM card to activate and you will see the phone number on the packaging that came with this SIM card.   Also if your phone isn’t from EE is your phone unlocked to use a different network Sim card than the one it was originally on ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Yes I'm getting service and data. I can't get on account balance because I
need a number. The 11 digit number that shows up on my Google it doesn't
recognize. The sim card has a 19 digit number and it only takes 11 digits.

@JOHN206 wrote:
When I text number to 150. I get failure to send

For sending texts, check your phone's message centre number in the settings. It should be set to +44 7958 879879

mikeliuk
Ace Contributor
Ace Contributor

Did you receive your sim card in a small credit card sized piece of plastic packaging inside a small transparent plastic bag with a barcoded sticker sealing it? I found my number written on the white barcoded sticker.

 

After using the mobile number to activate the sim card online, the number also became visible within my device.

-- 
Contract SIM: Plan | Data | Usage | Check Status | Abroad | Chat | SMS | APN | PM
Wired: Check Speed | Test Socket | Faults | fast.com | speedtest.net

If it helps, according to my Netgear M1, the 19 digit number is likely to be the SIM serial number (not typically of much use to consumers).

 

The mobile telephone number (a.k.a. service number) shows as a twelve digit number beginning 44, but it's just as likely the service number could be displayed as an eleven digit number beginning 07.

 

It's possible that if your service number does not show in your phone, the SIM may not yet have been activated. On the other hand, my Virgin Mobile service number does not show in my phone but it works absolutely fine. My Three service number in the phone shows with a "+44" prefix.

 

Edit: once your voice and text service is active, obviously you can just call or text any other mobile to see your service number there.

-- 
Contract SIM: Plan | Data | Usage | Check Status | Abroad | Chat | SMS | APN | PM
Wired: Check Speed | Test Socket | Faults | fast.com | speedtest.net
XRaySpeX
EE Community Star
EE Community Star

@JOHN206 wrote:
I can't get on account balance because I need a number.

For that just text BA to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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