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2 Sim cards by mistake

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Lasarabia84
Contributor
Contributor

‎18-05-2021 01:52 PM

Hi

I accidentally ordered a sim card twice, I've never done this before so it was a mistake, I didn't realize this until I received both sim cards, I only used one but what am I suppose to do with the second one?

 

Thank you

 

Lorena

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Chris_B
EE Community Star
EE Community Star

‎18-05-2021 01:55 PM

@Lasarabia84  Are these on sim only contract or pay-as-you-go if they’re on contract you have 14 days to call customer services to inform them you don’t want one of them.  If it’s on pay-as-you-go do what you want with it. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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Chris_B
EE Community Star
EE Community Star

‎18-05-2021 01:55 PM

@Lasarabia84  Are these on sim only contract or pay-as-you-go if they’re on contract you have 14 days to call customer services to inform them you don’t want one of them.  If it’s on pay-as-you-go do what you want with it. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Lasarabia84
Contributor
Contributor
In response to Chris_B

‎18-05-2021 01:59 PM

pay as you go, great thank you!

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XRaySpeX
EE Community Star
EE Community Star
In response to Lasarabia84

‎18-05-2021 07:35 PM

Just cut it up & bin it or keep it as a spare.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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