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Sim cards taking too long

28Gardener
Explorer

‎27-11-2020 11:37 AM

My sim card hasnt arrived yet and its taking longer than told it would take.

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎27-11-2020 12:05 PM

@28Gardener   Not knowing when you ordered it really doesn’t help.  But sims are sent out 2nd class Royal Mail. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
28Gardener
Explorer
In response to Chris_B

‎27-11-2020 02:45 PM

I ordered it last weekend

0 Helpful
Jon_K
Former EE Employee
In response to 28Gardener

‎27-11-2020 04:02 PM

Hi @28Gardener.

 

As @Chris_B has mentioned, SIM cards will be sent out in the post.

 

Hopefully it won't be too much longer for you.

 

Jon

0 Helpful