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27-11-2020 12:07 PM
Hi
I order a new sim back on 31/10/2020 but have not received it yet. I had a confirmation of the order 2/11/2020 by email. I need a new sim to upgrade my existing sim to a nano size sim. Please can you check that the sim is on its way, and let me know what has happened to my order?
Gladys
27-11-2020 12:11 PM
@gj19 This is a public forum not customer services so no one here can check this but EE sims are 3 in 1 sims so your current sim might just need the part pushing out to become a nano sim.