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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2651 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15554 Views
  • 51 replies
  • 65 Helpful

How do I buy JUST a router? + "Call to discuss my order"?

Hi there! I just bought an unlimited data SIM to use as a portable WiFi in my house (since my family's own wifi isn't quite fast enough for what I want to use it for, plus it tends to be finicky for everybody if somebody i.e. me is doing something in...

AlexLeo by Visitor
  • 622 Views
  • 1 replies
  • 0 Helpful

Replacement sim

Hi. How do I order a replacement sim please. It’s a pay monthly phone but I damaged my sim by accident and I can’t find anywhere online to order a new one. Thank you 

Resolved! phone charger

just got new iPhone. How do I charge it and connect with laptop? There is no cable so assuming it is some sort of Bluetooth connection? But then how does it re-charge?

Resolved! SIM never arrived

I ordered a new SIM card for an additional number. I received a sms a week later that it was delivered, it isn't however, also not at any neighbour. The tracking number I received does not work. It seems impossible to get in contact with anyone at EE...

mboer by Investigator
  • 1446 Views
  • 3 replies
  • 1 Helpful

HiNew Sim card order

Hi My mum ordered a new sim card to upgrade to a nano size sim back on 2/11/2020. We have not received the sim yet.  The order was acknowledged by email I guess covid has slowed things  down so looking for assurance that it is on its way? H

hj32 by Explorer
  • 462 Views
  • 2 replies
  • 1 Helpful

I have not received my sim yet

Hello, last Friday I bought a monthly sim with 160Gb and I still haven't received it, today the first bill had arrived and I haven't even used my sim, can you help me with this?

Sim card

Hi I order a new sim back on 31/10/2020 but have not received it yet. I had a confirmation of the order 2/11/2020 by email. I need  a new sim to upgrade my existing sim to a nano size sim.  Please can you check that the sim is on its way, and let me ...

gj19 by Visitor
  • 483 Views
  • 1 replies
  • 0 Helpful

awaiting confirmation

I switched back to ee yesterday from. BT, my order is still saying awaiting confirmation but I was told when done it it would be delivered today? I don't see it changing now? 

Order of I phone 12 pro

I ordered an  iPhone 12 pro 128 gb in gold, on28 October 2020, can you please advise when this will arrive . 

Vscott1 by Visitor
  • 382 Views
  • 1 replies
  • 0 Helpful

Sending back old phone

Hello i have just upgraded my phone about a week ago and still waiting for the envelope to send my old phone back.  Many thanks. 

Jwhite90 by Visitor
  • 523 Views
  • 1 replies
  • 0 Helpful