Sim card lost

[Olakunle1959]

I lost my sim card. Please, can it be send to my address. Because of the lockdown i can't go out, as you aware of.

Thanks 

[mod edit: please do not post personal information on the public board. Thanks!]

[BrendonH · Accepted solution]

Please remove your number and address this is a customer forum and no one will see this to send you out  new sim card.

You need to order a replacement

https://myaccount.ee.co.uk/app/order-sim?fa=replaceSimL2

[Maida1]

I lost my sim can you send me my sim is pay as go **************

[mod edit: please don't post personal details on the forum]

[Leanne_T]

Hi @Maida1

Thanks for coming to the community. 

To report the SIM card as lost, please get in touch with our Pay as you go Care team by calling 0800 079 8586.

They will block the SIM and send you a replacement with the same number. 

Leanne 🙂

[Dag2]

Hi my SIM card lost plase last number of my number 

[Leanne_T]

Hi there @Dag2

Thanks for coming to the community. 

I recommend getting in touch with our Mobile Care team as soon as possible to report your SIM as lost, so that they can block it for you and get you a replacement SIM card sent out. 

Thanks. 

Leanne.