Sim Card not working/being read?

[PCanon]

Hi,

I have recently got the new Model:B625-261 router and it worked great and I had no issues, but starting my computer up today and it says "No SIM card is inserted into the device. Please insert a SIM card and restart the device, then try again." even though the router has not been opened/moved or even touched since the previous day when it was working.

I have removed the sim card and placed it back in and restarted the router multiple times before removing the sim card and afterwards to no success. I currently have no internet because of this and so need a solution as soon as possible.

Many Thanks 

[Chris_B · Accepted solution]

@PCanon  Try cleaning the sim with a damp cloth and make sure it’s dry before you put it back on the device. 

[PCanon]

This worked a treat!

Thanks very much!