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Samsung s21 128gb grey

Pavlo80
Explorer

Hi

 

Does anyone know when these phones might be back in stock, I upgraded last weekend to this phone and was told it would be with me within 7 days , today is the seventh day and order status still shows as 'back order confirmed'.

I know there's stock issues at the moment so I'm not complaining or anything just wondered in general if anyone has heard when they might come back into stock.

 

Thanks

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Pavlo80  You’ll be waiting awhile longer as all back orders have to be sorted first.  EE will not get all the devices they need in one go to complete back orders. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
JBo72
Explorer

Hi, I upgraded on 1 Sept and still waiting for mine. Order has disappeared from my account, so no order number for me to track it either. 😤 

Hi

 

Oh that doesn't sound good at all , have you had any explanation as to why that's happened,  starting to get a little concerned the phone is going to take quite a while to arrive