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20-05-2020 11:23 PM
I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.
i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order
28-03-2020 08:31 AM
I was still asleep, not complaining at that wake up call though. So far, so good, just doing a smart switch transfer now 😊 EE are usually very good at helping, I never usually have a complaint. But then I've never preordered it been sent a faulty phone!
28-03-2020 08:34 AM
Yh let’s hope this one is working.
I’m dreading the switchover between My iPhone to Samsung I hope it’s a simple transfer of content otherwise that will take a while.
28-03-2020 08:40 AM
You can use smart switch to bring your stuff from iphone now. I think it's one if the best things they ever put on a phone. Remember the days of manually changing names over?! Then it was only what was on your sim you could take, or bluetooth everything! I'm already over 80% done on the switch and I have over 4500 photos on my phone with lots of videos too 😆
28-03-2020 08:47 AM
That’s quick does it transfer apps aswell
28-03-2020 08:51 AM
@Doodle-s Any news on your phone. I have had nothing from EE or DPD saying it’s being delivered today, I’m beginning to wonder weather I have been lied to yet again, paid for next day delivery for no reason
28-03-2020 08:57 AM
Yes transfers absolutely everything, even wallpapers and sets up your ringtones etc too.
28-03-2020 08:58 AM
Heads up everyone - phone was due to arrive Monday but went onto the DPD app and clicked change delivery day and have been able to select tomorrow!
28-03-2020 08:59 AM
Yeah if we didn't contact them we would have had no contact at all
28-03-2020 09:06 AM
I just rang confirmed my delivery for Tomorrow was meant to be for Monday
28-03-2020 09:48 AM
Just changed the date on the all from Monday to tomorrow. Now both dates are showing on the app..
Hope it comes tomorrow