Samsung s20 ultra order

[Mike197928]

I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.

i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order

[Johanm]

https://shop.bt.com/products/samsung-galaxy-s20-ultra-5g-512gb---cosmic-grey-sm-g988bzageua-FNM3.htm... 512gb is showing in stock here smh.

[rhiang1984]

@Johanm 

I know but bt is slightly different to EE but yea definitely not right

[Dave1458]

@rhiang1984 mine was a phone order for upgrade originally all those months ago 🙄 

[Dave1458]

@Johanm they are showing 1 on order with no firm date for anymore 🙄

[rhiang1984]

@Dave1458 

Hmmm ok gonna see if I can get it sorted via phone!

[Dave1458]

@rhiang1984 yep best get dialing 😂

[rhiang1984]

@Dave1458 

I managed to get the phone s20 ultra 128gb in grey! Boohoo about the buds tho as they wanted me to add it on to my order!! I am hoping to find something else that might suit me better than them anyway 🙂 count down to Tues now 😁😁😁

[77cats]

@rhiang1984 Check this if you want to compare earbuds:YouTube - Just doin' audio (channel)  

[Dave1458]

@rhiang1984 yep ditto for all that, not sure why you couldn't get the buds plus though 🤔 

[Joshua111]

just spoken with a nice lady from sunderland call centre she said no further updates and they are still awaiting stock the 512gb will be removed from the website in the next update to the ee site my max is to wait till end of april after that may move to another brand as i do feel that samsung are not giving the customers information and pretty much keeping us in the dark