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20-05-2020 11:23 PM
I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.
i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order
03-04-2020 08:31 PM
I got a text at about 3 saying about my plan then one from dpd at 7 saying it would be delivered the next day and it was.
I know you can receive a text I think up until 9pm.
Hopefully yours will get sent out tomorrow.
03-04-2020 08:31 PM
@MsBoro my wife did but in the day the phone was due to arrive 🤔
03-04-2020 08:35 PM
@MsBoro which version 128gb or 512gb ?
03-04-2020 08:35 PM
Thanks guys, I just called Customer service and they said my phone has been picked up by dpd and should be delivered on Monday!
Fingers and toes crossed in anticipation
03-04-2020 08:37 PM
@Dave1458 128gb Grey, ordered on 10th March
03-04-2020 08:38 PM
@MsBoro enjoy 👍🏽
03-04-2020 09:15 PM
I received the same, phone is good nothing
03-04-2020 10:30 PM
I received a text off Dpd within a couple of hours saying they were expecting my parcel but when I rang them through the app they said it could be Monday. I wasn't happy
03-04-2020 10:34 PM
Yes my plan has changed too but Dpd hasn't updated from saying they're expecting my parcel
03-04-2020 10:35 PM
@djskidotter mine was released for delivery last Friday and I got it on Monday. Its a tough time for the delivery companies. Huge increase in parcels and less people 😞