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20-05-2020 11:23 PM
I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.
i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order
26-03-2020 09:37 PM
What colours did you all order?
26-03-2020 09:40 PM
I recieved a dpd msg few minutes ago for delivery on the 27th.
I ordered on 8th 128gb black
26-03-2020 10:13 PM
i have nothing yet and ordered on the 9th..... typically aswell my office goes into full lockdown from tomorrow so i am going to have to hope DPD will allow me to redirect the parcel!
26-03-2020 10:15 PM
Ordered a 128 black in-store on the 28th Feb. Haven't a clue when it's going to turn up.
26-03-2020 10:19 PM
I have ordered online on 6th of march the s20 ultra 128gb black but haven't receive yet any notification from dpd. 😞
26-03-2020 10:28 PM
So it's beginning to sound like pre-orders progressing on a 'first come, first served/dispatched' basis were nonsense unless there are a whole load of DPD dispatch notifications pending.
26-03-2020 10:35 PM
Hi, if you ordered to the store will it state that on your order? Mine states that I've ordered to my address but I dont think this is correct (although I hope it is my address now that the stores are closed). Just the original link that auto updates every week.
Can anyone that ordered to the store confirm that it DOES NOT display ordered to your address?
And just FYI 128 Black ordered on 8th March.
26-03-2020 10:39 PM
And just to add, no notifications from DPD.
26-03-2020 10:45 PM
I think it is likely that they are still forfilling orders but just for black ones at the moment. It may be that someone ordered after you but in the black version so they may get it before you.
26-03-2020 11:15 PM
I have now put in an official complaint. I will keep you updated. Definitely too late to get a message now. I was hoping we were all going to be the last ones loaded on to the van or something but highly unlikely now.