Samsung s 10
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28-01-2021 12:24 PM
Hi my samsung s10 stopped working. The touch screen doesn't respond. I can't switch it off because I can't press anything unless the phone runs out of battery. The devices is 10 months old and should still be on warranty.
Kind regards.
1 REPLY 1
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28-01-2021 01:45 PM
Hi @SylwiaUK
Thanks for coming to the community.
Have you tried a factory reset on the Samsung?
Please back up all your data before trying this if you can 🙂
Leanne.
