Samsung Galaxy Smartwatch 46mm

[Dariusz80]

I cannot connect my 46mm Samsung Galaxy Smartwatch to the plan in EE.
I do not know why?

[James_B]

OK @Dariusz80

There are a couple of other things we can check.

Have you registered you phone number with My EE?

Are you using a pay monthly plan?

James

[Dariusz80]

I have my number in EE for many months. I transferred from Lycamobile. I don't have a subscription. I have a top-up plan. Charges on My EE.

[James_B]

OK, that's the issue @Dariusz80

Our watch plans are only available on pay monthly accounts at the moment.

James

[Dariusz80]

I've been wondering about that. I understand. But there is no information about it anywhere. EE doesn't talk about it. I did not find information about it. If so, I will change EE to a different operator.

[Dariusz80]

Thank you for your help.

[James_B]

No problem @Dariusz80

If you'd like to switch to a pay monthly plan, please see shop.ee.co.uk/pay-as-you-go-to-pay-monthly.

James

[Dariusz80]

No. I don't want to switch to monthly payment.

[jgw59]

I am using a galaxyS7

[James_B]

Hi @jgw59,

Welcome back to the EE Community. 🙂

How can we help today?

Thanks

James

[jgw59]

Is this watch compatable with a Huawei phone?