Samsung A70 won't charge after update

Thevictim1971
Investigator
Investigator

There was an update for my phone so I updated it last night,  now my phone won't charge. I have tried 3 different chargers and nothing happens when I plug them in.

Any ideas 💡

5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@Thevictim1971   I would contact Samsung about this.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

Morning @Thevictim1971

 

Thanks for posting on the community. 

 

You can find some tips to try on the Samsung Support page, and contact details for Samsung. 

 

Let us know how you get on 🙂

 

Leanne.

Thanks for the replies, tried Samsung Support page but can't find nothing and Live Chat Tech Support just times out. Phone has lost all charge now so it looks like I'll just have to get a new phone. Shame as I have had this phone 18 months with no problems and liked it 😩

Samsung picking it up tomorrow for repair🤞

Leanne_T
EE Community Support Team

Thanks for the update @Thevictim1971

 

Let us know how you get on 🙂

 

Leanne.