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03-06-2020 03:56 PM
Dropped my phone in the canal yesterday, new one came today with a new SIM, but the SIM doesn't seem to work as I can't make calls or send texts.
It's definately in the right way, and the letter it has come with says it should be activated already?
I can't call 150 because I can't make calls.
Any help would be appreciated
03-06-2020 04:03 PM
@DalaiLiam do you have a signal showing on the device ? If not you’ll have to allow the Sim card time to activate this can take up to 24 hours but do try turning the device on and off a few times as it usually only takes 3 to 5 hours to activate.
03-06-2020 04:05 PM
Hi @DalaiLiam
Have you activated the new SIM using this ?
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