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SIM card

Ju101
Visitor

Good evening I lost my phone last weekend and it was a dual SIM.i bought a new phone and new we sim card 10.00 4 GB of data and 100 min.

 

I had a 15 00 one before now it won't accept this as it thinks I have the old SIM in my phone. How do I get the 10.00 one to work

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Ju101

 

Welcome to the community.

 

I'd recommend speaking to our Mobile Care team.

 

They'll do their best to help you.


Chris