2099017members
1610online
1303758posts
Community Activity
Coverage in Queslett and Pheasey
We are aware of a signal issue that is affecting some of our customers in the Queslett and Pheasey area. Our mast in the area had to be removed from the existing site at the end of May 2025, as this was requested by the site owner. Our engineers ...
Tech team phone call, scam or not?
I've had a problem that occured after doing a broadband update from full fibre 300 to full fibre 500. Somehow while just upgrading the broadband we have lost access to TNT sports channels in HD, the regular channels work fine just not the HD. I raise...
Clock setting on Tv and HD channels connection
I switched from BT to EE two days ago. I have a new Panasonic fly tv which I have set up. The first issue I have is with the clock display which doesn't sync with BMT, it is currently over 9 hours behind. The second issue is I am unable to get the li...
EE Smart 4G Hub
Hi,hopefully someone might have the answer to this.I bought this hub from EE shop about Jan 25,it works ok but i have to re-boot it every single day without fail.It is driving me nuts,hope someone can help.
No order confirmation
Afternoon, I ordered a phone today 25/06/25 on contract. The £50 upfront cost has been taken from my bank but have not received an email confirmation of the order (checked junk and all inboxes). I have no idea if the order has gone through or if I ha...
Resolved! S25 offer, watch and buds.
Morning all, I apologise if this has been covered, but i've had a search and couldn't find anything.My question is, on the recent offer for the S25 upgrade for a Galaxy watch and buds, I completed an online claim and eventually received the watch. B...
HIHi SIP (communicator app) phone stopped working
My partner has been working from home just fine making calls using HiHi communicator app on her work laptop until Monday morning 3 days ago when it started saying making calls was unavailable.As a work around we used a hotspot to test and instantly w...
Resolved! Bills: Unable to access device charge and plan charge in one downloadable pdf
I upgraded my phone last October, with my old phone I used to just get just one bill per month, which included the device charge and the plan charge. Now, with my new phone, I only get one bill (the plan charge) available as a downloadable pdf docume...
Scam calls
I have received over 40 scam calls in 4 weeks and 2 already today! Every single one starts with…is that Laura smith! All of them are for vehicle emissions. They used to say it’s about my Range Rover VRN EK64 …i am sick and tired of this and the last...
Smart Hub Pro: Hands On - The good, the bad and the ugly
Hi allJust going to summarise my early findings after receiving the new Smart Hub Pro and Smart WiFi Pro kit today. It’s been an awkward and frustrating journey and I’m sure some user error along the way… But I might now finally be seeing the brillia...
