SIM card not delivered

[DaphneD05]

Hi there,

I’ve ordered a SIM card on Saturday and still waiting. 

I can’t track it as I haven’t gotten the tracking number for Royal Mail.

help anyone ? 

[Chris_B]

@DaphneD05  EE don’t provide tacking for Royal Mail delivery’s and your sim will be sent out 2nd class and probably wasn’t posted till Monday. 

[James_B]

Hi @DaphneD05,

Welcome to the EE Community. 🙂

Please allow 2-5 working days for your SIM to arrive.

Thanks

James

[DaphneD05]

It’s been a week and still nothing... 

[Christopher_G]

I'd recommend speaking to our Mobile Care team so they can find out what's happened to it, @DaphneD05.

Let us know how you get on.

Chris