S21 Free earbuds and Samsung Galaxy SmartTag

[muso31]

Hi upon pre ordering an S21 I was told by the EE rep when the phone arrives I can claim free earbuds and a tag. The phone arrived today but does anybody know where to find this offer? Thanks

[John317]

I got a new Samsung galaxy s21 and smart watch off yous and it says that u can get free earbuds & tag with it & that promotion ended the beginning of this year January 21. False advertising for sure, & I'm not happy about it as I'm a good customer 

[Christopher_G]

Hi @John317

Welcome to the community.

When did you order your phone and watch?

Chris