S21 Free earbuds and Samsung Galaxy SmartTag
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29-01-2021 01:29 PM
Hi upon pre ordering an S21 I was told by the EE rep when the phone arrives I can claim free earbuds and a tag. The phone arrived today but does anybody know where to find this offer? Thanks
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29-01-2021 01:35 PM
Hi @muso31
Check the Samsung members app on your phone. Or read this post:
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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29-01-2021 01:35 PM
Hi @muso31
Check the Samsung members app on your phone. Or read this post:
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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29-01-2021 02:53 PM
The link texted by EE seems to have an error when entering the IMEI... make sure you have chosen the correct country, and free gifts, then use this link....
https://20203.samsungpromotions.claims/janpreorder-select/en-GB
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29-01-2021 03:09 PM - edited 29-01-2021 03:16 PM
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29-01-2021 04:05 PM
Yes all good so far thanks had to wait for my charger to arrive separately, wish all phones had an option to have charger when ordering, or an option 🐵 at least.
Going to charge it up now 🙂
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29-01-2021 04:08 PM
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29-01-2021 04:09 PM
Thanks, you too!
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09-10-2021 08:10 PM
I am trying to claim my earbuds and tag
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09-10-2021 08:39 PM
@Andrewwatts Then use the link as per the solution to this thread.
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10-10-2021 08:07 AM
Hi @Andrewwatts
Thanks for coming to the community.
Have you tried submitting your claim on the Samsung rewards site here?
Thanks.
Leanne.
