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Samsung galaxy s21 5g no ear buds

bryan_m
Investigator
Investigator

‎21-09-2021 09:39 AM

  1. So whilst I was upgrading to my new Samsung galaxy s21 5g every photo of the phone shows ear buds but nothing came with the phone. Why is it advertised with earbuds if it doesn't come with any? Its misleading. The phone doesn't even have a jack connection to plug normal earphone in. I feel cheated. Also the phone didn't come with any charging cable. Only a cable to connect the old phone to the new to transfer stuff across and thats it. 
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1 REPLY 1
Leanne_T
EE Community Support Team

‎21-09-2021 10:47 AM

Hi @bryan_m

 

Thanks for coming to the community. 

 

You can find details on the Samsung rewards site, for claiming the offers. 

 

For details on what is included in the box, please see Why isn’t Samsung including earphones and a charger plug in the box?

 

Thanks. 

 

Leanne.

 

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