S20 delivery

[Yaz789]

Hi, I've ordered a Samsung S20 plus today morning, and I've received a message confirming delivery for the 17th of Feb? Has anyone else got there new phone? 

[Chris_B]

@Yaz789  i’m sure some people have already received it because they would’ve pre-ordered it before release date. 

[Christopher_G]

Hi @Yaz789

Welcome to the community.

Sounds like there must have been a mix-up with the message you received.

The launch date is March 13th, but customers who pre-order before midnight on March 8th may receive their delivery up to three days early. This is subject to the stock we receive from the manufacturer, and we will fulfil pre-orders on a first-come, first-served basis. 

Chris

[spike68]

Thanks for the update, now that makes sense, pre-ordered the s20 plus 10 or so days ago, mine is saying delivery in the 10th

[Pritstick86 · Accepted solution]

@spike68 where did you find your delivery date. All I have is verbal confirmation from we that my delivery will be Tomorrow. Hopefully I get mine tomorrow 😥😥

[spike68]

When i did the pr-order i received a tracking email saying delivery on the 10th, was updated overnight now saying delivery in the next 24hrs.

[Pritstick86]

😭I never received this email. Im gonna give them a call and find out for sure 

[Pritstick86]

So I've just called them and they've said that they haven't even got the phone in stock yet 😥 I was so excited too 😂

[spike68]

Just to let you no also received a txt earlier saying that delivery is tomorrow.

[spike68]

Had delivery confirmation late last night fro  EE and DPD, arriving today, hope you managed to sort yours out.