Community Activity

Resolved! Data gifting not working

I have a reoccurring problem when I cannot gift data, the app does not work and I cannot gift on the website (desktop or mobile). I am on the verge of leaving EE as i've spent literally days speaking to them and nobody seems to be able to tell me why...

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8388ehdan by Explorer
  • 9283 Views
  • 70 replies
  • 41 Helpful

Resolved! Complaints at a dead end with no care from EE

This is a last gasp attempt at maybe getting help or some direction. I’ve been with BT for years and kept being asked to move to EE. So after a number of email exchanges with a customer adviser I took out a BB, TNT sports, landline and 2x EE one sims...

Stiggy1 by Explorer
  • 297 Views
  • 6 replies
  • 2 Helpful

Xbox Game Purchases

We recently moved from Virgin to EE as I couldn't resist their clever advertising....The problem I'm having is I can't purchase any games or addons from my Xbox, when it prompts me to validate\purchase via the QR code which i do on my phone nothings ...

SL888 by Investigator
  • 53 Views
  • 3 replies
  • 0 Helpful

Blocking

1) If you block someone what do they see other end? Do they see undeliverable?2) is there a way to print texts so you have proof of anything. I have this downstairs neighbour most of the time is ok, but every now and then loses it or in a drunk stupa...

Shirl777 by Contributor
  • 38 Views
  • 5 replies
  • 2 Helpful

Stuck in USA ee are rubbish!

I am stuck in the USA and can’t make calls to ee and need to urgently. There is no way to contact ee. an awful provider cutting corners again.What can I do? 

Dan516 by Investigator
  • 212 Views
  • 21 replies
  • 4 Helpful

Not so rapid phone repair - google pixel 7 pro

I have just been in store to take a phone for repair, and was told that they don’t do loan phones even through boards in advertise it, also was told that it would take 14 days for repair how is this a rapid repair?

Skully2 by Investigator
  • 64 Views
  • 8 replies
  • 1 Helpful

How do I automatically block suspected spam?

Hello, In the last few weeks or so I've been receiving multiple spam messages (Google messages) on my Pixel 7 Pro. I've been reporting them as spam but more come back every day (using different numbers). These messages are in the form of group chats....

Cant buy packs with credit or pay by a card

I recently cancelled my £15 subscription pack and decided to rejoin but it wont allow me to buy any packs. I cant top up my credit or buy the pack with my card. When i try buying with my card it says this error:Sorry, we were unable to complete your ...