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Quick panel

Amiles33
Investigator
Investigator

Hi. My quick panel and phone settings in  general have gone weird. When I swipe down my whole screen goes blurred but if I randomly tap on where I know some off the icons usually are it works. I just can't see anything. Has anyone else had this and know how to fit it? Thanks. Have a Samsung 

1 SOLUTION

Accepted Solutions

All sorted! I called EE and they suggested soft reset initially, which worked!

View solution in original post

3 REPLIES 3
Amiles33
Investigator
Investigator

Hi. My quick panel and phone settings in  general have gone weird. When I swipe down my whole screen goes blurred but if I randomly tap on where I know some off the icons usually are it works. I just can't see anything. Has anyone else had this and know how to fit it? Thanks. Have a Samsung 

Northerner
EE Community Star
EE Community Star

Hi @Amiles33 

 

Backup your device and then factory reset.

 

If that doesn't help then you might need to contact Samsung and claim on your Samsung warranty.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

All sorted! I called EE and they suggested soft reset initially, which worked!