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Rising price for broadband

NivekB
Explorer

I have just been notified that the charge for my broadband will rise by £8 per month.  This is a ridiculous price rise. Every year the price keeps going up.

If the other providers can charge a lot less why can't EE?

Again loyal customers get hit in the pocket.

2 REPLIES 2
Mustrum
EE Community Star
EE Community Star

Presumably you have come to the end of the minimum term of your contract. There is nothing stopping you calling up/or going on line and taking out a new contract at a reduced rate.

Every ISP does the same thing, as do many other suppliers such as gas and electricity, just give them a call.

XRaySpeX
EE Community Star
EE Community Star

Have you reached the end of your min. contract term? Your bill will increase at that time as you would've been informed when you took it out. You can see this even now with EE's current offers:

 

Fibre Plus Broadband
  • 54-73 Mb/s estimated download speed range
  • £27 a month, 18 month contract, then £42 a month

Which EE BB package do you have?

 

Instead of letting your current contract run on at the higher price, all you have to do is commit to a new 18-month contract for the same BB package at a lower price than you are paying now. You can do this online thro' your MyEE for BB under Change your broadband plan .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP