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Returning phone for repair

Junious
Visitor

‎29-12-2020 05:22 PM

How am I supposed to provide a booking form with the return? Also how am I expected to package the phone securely for collection, in the box? just the phone? Nothing is explained in the message confirming the repair return.

0 Helpful
1 REPLY 1
Katie_B
EE Community Support Team

‎30-12-2020 08:53 AM

Good Morning @Junious. 

 

Thanks for coming to the community. 

 

How did you book your repair?

 

Is a courier collecting this or are you dropping it off at the DPD collection point?

 

Katie 🙂

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