Hi Im trying to return my cellphone that I just bought and also Id like to see if I can upgrade it but the opening times are terrible to call its weird how difficult is EE support..
As an example, Ive got one s21 124gb and Id like to upgrade for the s21 ultra 5g I dont mind to pay I just need to know if it is possible and quick. Can I go to a branch to check about that?
Hi Im trying to return my cellphone that I just bought and also Id like to see if I can upgrade it but the opening times are terrible to call its weird how difficult is EE support..
As an example, Ive got one s21 124gb and Id like to upgrade for the s21 ultra 5g I dont mind to pay I just need to know if it is possible and quick. Can I go to a branch to check about that?
@delrioz : If you ordered online or by phone you may cancel the order FoC before or during the statutory 14-day cooling-off period from delivery & then reorder what you really want.
If you think I helped please feel free to hit the "Thumbs Up" button below.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
If you are eligible to return the phone, once this has been returned and your contract dates have been amended, you can place a new order online, over the phone or in an EE Store.
