Looking at upgrading my tablet and chose one but being asked to pay by direct

[Kerry333]

Being asked to pay by direct debit even though I pay monthly 

[James_B · Accepted solution]

Hi @Kerry333,

Direct debit is the default payment method for pay monthly plans and you are required to set one up when ordering online.

If you'd prefer to pay by a different method, please contact Customer Care.

James​​​​​​​