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Restock time?

ReeceF11
Contributor
Contributor

‎22-12-2020 01:30 PM

Hello, so I upgraded on Thursday for the iPhone 12 Pro Max in Graphite 128gb. And spoken to a live chat agent and was told it was out of stock shortly after ordering.

 

Is there an approximate re-stock time at all?

0 Helpful
5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎22-12-2020 02:50 PM

@ReeceF11   sorry to say you’ll be waiting awhile longer then you thought you might be.  I’ll be very surprised if you get this within the next 3 weeks. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
ReeceF11
Contributor
Contributor
In response to Chris_B

‎22-12-2020 02:55 PM

Ahh thats not good, I'm fine with waiting just wished I was informed at the time of ordering. 

 

Thanks for getting back to me!

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to ReeceF11

‎22-12-2020 03:02 PM

@ReeceF11   Just have a look through the Apple forum and you’ll see there are loads of customers in your situation.    

Because of the current situation in the world Apple have a parts issue and can not produce the devices quick enough so unfortunately that has a big knock on effect.   It’s one of the reasons I’ve not upgraded yet.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
ReeceF11
Contributor
Contributor
In response to Chris_B

‎23-12-2020 03:11 PM

Suprisingly my phone came today 🙂 very happy!

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to ReeceF11

‎23-12-2020 03:45 PM

@ReeceF11   That’s great to hear.   Enjoy the new toy. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful