Replacement SIM card no verification
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08-02-2021 06:41 PM
Hi, I have had to order a replacement sim as my phone has been lost. I have no other way of calling you as I live alone and this was my only way of calling. I requested for a new sim a few days ago but I have not received this or had any verification, how can I ensure I get my replacement sim ASAP? I am unable to leave my home as I am shielding.
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08-02-2021 07:02 PM
Hi @Jodiet877
Replacement SIMs are usually sent out by standard Royal Mail post.
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09-02-2021 07:51 AM
Hi @Jodiet877,
Welcome to the EE Community. 🙂
Please allow 2-5 working days for your SIM to arrive.
Thanks
James
