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Replacement Mobile phone

chippywood
Explorer

‎02-12-2021 01:22 PM

I've ordered a replacement mobile phone for my son on the 20th November. i tried tracking the phone it says sorry we have no record we will inform you when its shipped.

Whatever happened to talking and getting answers.

EE is useless no people skills or after care management.

Time to leave and source a decent provider that helps you and keeps you updated.

0 Helpful
2 REPLIES 2
chippywood
Explorer

‎02-12-2021 01:04 PM

I Ordered  a replacement Phone for my son on the 20th November.

I have heard nothing, when am i likely to see the phone ???????

0 Helpful
Chris_B
EE Community Star
EE Community Star

‎02-12-2021 02:16 PM - edited ‎02-12-2021 02:17 PM

@chippywood  Have you called customer services about this ?  And what phone was it, model type ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful