Removing a add on

[Gav31]

I would like to remove an add on that was added by mistake when topping up my data balance. The add on states it cannot be removed. It is for 1GB of date for £4.99p. I do not need this. But it states it cannot be removed. It will have been added when my data balance was low towards the end of the month. It has now been added as a permeant reoccurring feature of my monthly bill. How do I delete it?  

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[Christopher_G]

Hi @Gav31

Welcome to the community. 🙂

Could you try texting STOP 1GB ADD-ON to 150.

Chris

[Deck61]

I have just tried the STOP 1GB ADD-ON and it seems to have worked. Its a shame that this guidance isn't on the main dashboard but that you have to go hunting around and funny though that it's easy to find how to add on but not how to remove it?