Register new SIM

Em-99
Visitor

‎11-07-2020 05:33 PM

I received my new SIM yesterday. 

I am currently a customer of EE and just updated my contract. 

I put the SIM in, waited 24 hours for it to register with EE and nothing. 

I have done the switching on and off,  but to no avail. 

Please help.

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎11-07-2020 07:57 PM

@Em-99   If you upgraded why not just keep using your old sim.  It’s only an account change to a different contract and a new sim is not needed.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.