The EE Community

5g

I need help with my wife's phone, it doesn't work anywhere, she doesn't receive calls and can't make calls, tried all the solutions from the site, and nothing continues not to work, unfortunately it is a subscription and it creates more problems than...

Fraud

I've just realised that EE is not concerned about being linked to a fraudulent website....if they were they would have proper customer services and you might actually get to speak to someone....

Call forwarding number query.

I accidentally deleted my call forwarding destination number. I want to reinstall it. How do I do this?

Complaints about ontopup

Anyone know who I write to for a formal complaint about ontopup.com? Constantly fobbed off about an invalid vouchrr problem and they won't give me address of regulatory body or ombudsman to complain to

I need to make a data gift urgently on my app but it won’t let me

Unable to load right now

Hi all when I try to login to my ee app it logs me straight back out, and also when I log in to the EE website and click on my profile it just says “we can’t load this right now” and I can’t access my account to check my bills etc…. id appreciate any...

EE Smart Hub SH32B

Hello AllI recently came to the end of a BT contract and was effectively shunted on to an EE contract, which I was initially happy to do as I had the impression BT and EE were one and the same these days. However, the EE Smart Hub SH32B appears incom...

rubbish service

There has been nothing but trouble with EE. My 94 yr old friend is virtually cut off much of the time. several visits from  EE 'engineers' have been a waste of time.Now weve been charged £55 too much and cant get into our account to see why, The site...