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Received successful order confirmation with xkn no. But up front payment not tak

Carnhill450
Explorer

‎03-10-2019 08:20 PM

Received successful order email with xkn no. But up front fee not taken from my bank

0 Helpful
4 REPLIES 4
Northerner
EE Community Star
EE Community Star

‎03-10-2019 08:59 PM

Hi @Carnhill450 

 

It will be taken, don't worry.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Leanne_T
EE Community Support Team
In response to Northerner

‎04-10-2019 09:38 AM

Hello @Carnhill450

 

Thanks for coming here.

 

What device have you ordered?

 

Also, when did you order?

 

Speak soon 🙂

 

Leanne.

0 Helpful
Carnhill450
Explorer
In response to Leanne_T

‎04-10-2019 12:51 PM

Got it sorted an all leanne thank you

0 Helpful
Leanne_T
EE Community Support Team
In response to Carnhill450

‎04-10-2019 01:05 PM

Great @Carnhill450

 

Thanks for coming back and letting us know 🙂

 

Leanne.

0 Helpful