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Community Activity
EE orders starting with reference 'EE- XXXXX...' not being shipped
Hello,I hope someone at EE can help. I recently logged into my EE account and purchased 2 Apple Watches. These Apple watches are not part of a data plan but are simply the devices which have been purchased via the EE Shop. The order reference numb...
iPhone air
Placed an order over the phone yesterday for iPhone air got confirmation email was ment to be next day delivery which would have been today order hasn’t moved past order placed I’ve had no other updates
Iphone 17 Pro - Estimated delivery?
Hi, I orderd an early upgrade for an iPhone 17 pro, 256GB, Deep Blue on the 12/10/25, and I was wondering if theirs any idea of how long estimated delivery is? I've saw some forum posts say 28days, and others have said less/more just a rough estimate...
Fullfibre with terrible upload speeds
I’ve been on EE Full Fibre 900 for just over six months, and while my download speeds have been consistently excellent at around 800 Mbps, I’ve noticed that my upload speeds are persistently low — almost always capped at around 25 Mbps.I understand t...
Refund hasn’t came
Last Friday I ordered a plan £13.5 for 75GB but soon I realized that this data package was for a new SIM card rather than my original card, so I telephoned to cancel my order and apply for refund, but I haven’t received any message that my order is c...
iPhone 17 pro max delays
Hi Community. I ordered the iPhone 17 Pro Max as an upgrade on Sep 20 in hopes to get it by the time I start operationally as a paramedic in early November. My current phone doesn’t have the battery capabilities to survive a whole shift which is why ...
Leaving EE
Been offered a realisable price for 100GB with 3rd party provider. But wanna move my number from EE to that provider. I’m in the 14 day period. So how do i go on to cancel my contract without losing my number
Grassroots
Good Evening, I am the secretary for our local grassroots football club we are celebrating 30 year next year and looking for a club sponsor for 30year shirt etc is this something EE could help with ?
Debt company?
So recently I am getting calls from a debt company yet my bills are up to date? Is anyone else experiancing this? My bills do not go out on (14th of October) its always 25th on my pay day? Are these spam companies?
Openreach Engineer
Hi,I have moved into a rental property and signed up for EE's broadband package. They have arranged for an Openreach engingeer to visit the house to set this up, however there is already an Openreach Wifi port installed inside the house - do I still ...
