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Re: i want to check previous bills; bills and payments not showing up

JanP3
Visitor

I have extra charges from a previous bill. How do I check what this is for. Doesn't tell me on current bill

1 REPLY 1
bristolian
EE Community Star
EE Community Star

Hi @JanP3 


Extra charges will be itemised on the bill where they are charged.

 

Can you explain what you mean by "I have extra charges from a previous bill"? I would presume you mean your current bill has an entry for "balance carried forward" or something similar?

 

If so, you need to look at your previous bill for details of those charges.