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19-09-2021 05:50 PM
I have extra charges from a previous bill. How do I check what this is for. Doesn't tell me on current bill
19-09-2021 06:12 PM
Hi @JanP3
Extra charges will be itemised on the bill where they are charged.
Can you explain what you mean by "I have extra charges from a previous bill"? I would presume you mean your current bill has an entry for "balance carried forward" or something similar?
If so, you need to look at your previous bill for details of those charges.