Re: Website won't load via EE wifi
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21-05-2021 03:29 PM
@benreed49 did you ever get this issue sort as i am having the same problem with my website also?
thanks
Paul
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22-05-2021 11:39 AM
There are two important steps to accessing a website: 1) name resolution of the domain name; and 2) routing to the IP address the domain name resolves to.
I recommend debugging each of these two steps separately as conflating them leads to confusion.
I suspect your issue will be 1). You can resolve the domain name on a system where the website works and try the IP address on the system where the website appears not to be accessible.
Contract SIM: Plan | Data | Usage | Check Status | Abroad | Chat | SMS | APN | PM
Wired: Check Speed | Test Socket | Faults | fast.com | speedtest.net
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22-05-2021 01:21 PM
Thanks for that it seems like a step in the right direction to try, now the big question lol, how the hell do I go about doing that? You could say ‘I’m a bit fick!’ when it starts getting technical but I am good at following instructions.....I’m married! 😝
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22-05-2021 01:37 PM
Do you know the IP addy of your site? Instead of typing the domain addy, www.itsupyoursleeve.com , into a browser, type that IP addy from the devices that are not working at present.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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22-05-2021 02:03 PM
You may use nslookup under Windows to resolve a name. Under Linux, you may additionally use dig and may check various name servers.
It's worth googling DNS and name resolution, assuming name resolution is your issue.
Once you have the IP address, you can check the website works when accessed purely by IP.
Contract SIM: Plan | Data | Usage | Check Status | Abroad | Chat | SMS | APN | PM
Wired: Check Speed | Test Socket | Faults | fast.com | speedtest.net

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