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03-07-2021 10:25 PM
Can I just add that I'm in exactly the same situation (don't mean to hijack another thread). Ordered a PAYG sim from the EE website. It arrived today but my phone is telling me that the sim is not provisioned.
04-07-2021 08:31 AM
Welcome to the community.
It can take up to 24 hours to activate. Could you restart your device this morning and let us know if it's working?
Thanks
Chris
05-07-2021 09:29 AM
05-07-2021 09:49 AM
Thanks for coming back to us.
I would suggest giving our Pay as you go Care team a call, they can get this looked into for you.
Let me know how you get on 🙂
Leanne.
05-07-2021 12:22 PM
@garethfleming : Moved! I don't think you can.