Order tracking: pay monthly orders

[DoddsLee]

Hi

I place an order on the 21/9/2021 and got the confirmation on the 23rd but have had no other updates and the tracking still says awaiting confirmation. 

Thanks

Lee

[Leanne_T]

Hi @DoddsLee

Thanks for posting. 

What model phone have you ordered? 

Could you let me know the size and colour? 

Leanne 🙂

[DoddsLee]

Hi

It was a samsung galaxy s21, white 256gb.

Thanks

[Leanne_T]

Hi @DoddsLee

Thanks for coming back to me.

You'll receive a text message from DPD with tracking information as soon as your delivery slot has been confirmed.

If you would like an update on your order, please give us a call on 150. 

Leanne.

[DoddsLee]

Is there an estimated time because I've been waiting a few days now.

Lee

[Leanne_T]

Hi @DoddsLee

The order tracker will be updated when we have an estimated dispatch date. 

If you would like further details, please give us a call 🙂

Leanne.