Order tracking: pay monthly orders

[AM1712]

I'm in the same position- I ordered a galaxy S21 in grey a week ago and was told I'd get this within a week. My order still says awaiting confirmation and I'm concerned I won't be able to get the galaxy buds or tab... Will EE honour this instead??

[Muji512]

Hi i i made an order for an upgrade on current plan to a samsung s21 grey 5G and its been 5 or 6 days on order confirmed now and i still havent recieved my order and the deadline for claiming the buds pro and samsung tag is nearing. Whats going on with my order? 

[mimi2312]

Hi, 

I ordered a S21 5G in Phantom Violet last Sunday and was told it would be here within 7 days, however it might come sooner. 

Any chance of an update as the tracking just saying awaiting confirmation......

Thanks

[Kevin811]

When will you have more galaxy s21 in stock I've been waiting for 8 days? 

[Leanne_T]

Morning everyone. 

Thanks for coming to the community. 

You can find details on the Samsung rewards site, for claiming the offers. 

Once your order progresses and is ready for delivery DPD will be in touch with tracking information. 

If you wish to check on your order, please give our Mobile Care team a call on 150. 

Leanne.