2090382members
703online
1296707posts
Community Activity
Moved from BT to EE but no documents sent for new contract and not showing on ne
Hi thereI was persuaded to upgrade my braodband from BT wire to full fibre and was told over the phone that would involve transferring to EE. I was sent documents over the phone to agree to and signed up for a TV package - was not given the full deta...
EE WI-FI
My Toshiba satellite laptop doesn't connect to my home broadband but all other devices are working. Why?
Advice on router/antenna for a boat for weak signal areas - we move around.
We currently have a QTAD52E mobile broadband dongle. Lived onboard nearly 20 years. I haven’t had any need for an external antenna since the days of PCMCIA cards, as the dongles we’ve had all worked just fine. We travel around. Noticed coverage/sig...
Paid front fee then order was cancelled
Hi, I ordered an iPhone 15 on the 22nd May, after passing credit check and paying an upfront fee of £100, the sales girl said the order didn’t go through and someone would call me back on the 23rd, that call never came. Today I spoke with a nice cust...
Unable to upgrade
I’m trying to upgrade my phone this morning, I’ve been getting messages stating I’m eligible so went to the app, I’ve tried talking upgrade and each time it’s comes up with the message this service isn’t available or that this function isn’t supporte...
Frequent HH20C Smart Hub 5G dropouts
I have the HH20C Smart Hub 5G. Wireless broadband has been working more or less fine in the 10 months I've had it. However, over the last week there have been connectivity issues. The internet connection will just drop completely from time to time (e...
Grassroots Football Sponsorship
Hello, I have a grassroots football team that need help towards new equipment & kits - are EE able to provide any sponsorship please? Thank you
Some devices (such as PS5 and Google TV) require a full shut down to connect
Dear All,Since moving from standard GFast BT to EE full fibre, I’ve had nothing but problems.To try and solve the issues, I did a full factory reset on everything and now, I’ve got a new issues.for some reason, certain devices need a full shut down a...
Orange Sim Card
Hi, my father has an old (very old!) orange SIM card that he is using in a Nokia phone. The problem is someone in his work gave him the sim about 20 years ago so the sim isn’t registered in his name and he’s not really sure what name it’s registered ...
