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23-01-2021 04:35 PM
I have question about my order iv tried to track it but there's no information about delivery.how can I find out about my order without calling.
24-01-2021 08:15 AM
Good Morning @Dannyb37.
Thanks for coming to the community.
Please can you provide some more information regarding your order such as when you ordered and what device you ordered?
Katie 🙂
24-01-2021 11:41 AM
I completely understand @jamiescott800.
I have checked and can't see any further update regarding this device.
As soon as there is an update to your specific order you will be notified.
Katie 🙂
24-01-2021 06:55 PM
25-01-2021 07:28 AM
Thanks for providing further information @Dannyb37.
This device is showing as in stock but when it is gone it is gone.
I would recommend giving us a call so our customer care team can ensure your order is progressing.
Katie 🙂
27-01-2021 02:22 PM
27-01-2021 02:24 PM
Pacific Blue, Iphone 12 Pro, 128GB
27-01-2021 02:55 PM
Thanks @hanpo.
We're currently waiting for stock from the supplier for that model.
As soon as we have an update you should be able to see this in the order tracker.
DPD will also send you a text.
Jon
27-01-2021 03:11 PM
27-01-2021 03:34 PM
Sorry, @hanpo, I couldn't give you an exact timescale.
We are waiting for stock of that model at the moment.
Jon