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Re: Keeping my number

FMalik
Investigator
Investigator

Hello,

I have same problem. It is very hard to transfer number. I feel EE is a bad choice?

I will try once more if not than I will stay with vodafone. Vodafone did quick and easy. 

7 REPLIES 7
James_B
EE Community Manager
EE Community Manager

Hi @FMalik,

 

Welcome to the EE Community. 🙂

 

What issues are you experiencing when trying to transfer your number?

 

James

Hello @James_B 

Yes I am trying from yesterday and showing error.

Can you help me on this matter?

Thanks

James_B
EE Community Manager
EE Community Manager

Hi @FMalik,

 

Which error message do you see?

 

James

@James_B 

Please find below...

 

''Please make sure you enter the right phone number. It must be a UK phone number and start with 07.''

 

Thanks

James_B
EE Community Manager
EE Community Manager

Hi @FMalik,

 

When did you activate your new EE number?

 

James

@James_B 

 

Almost 3 days ago.

James_B
EE Community Manager
EE Community Manager

Hi @FMalik,

 

Please get in touch with Customer Care so a member of the team can make sure your account has been successfully activated. They'll also be able to arrange your number transfer for you.

 

Thanks

 

James