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Re: EE Perks account deactivated but email registered

Nicholamci
Explorer

‎19-09-2021 12:26 PM

Hi, same issue here. Showing as deactivated, tried to reregister but won’t let me. Can you help please?

 

thanks

 

nichola

2 REPLIES 2
Jon_K
Former EE Employee

‎19-09-2021 02:28 PM

Hi @Nicholamci.

 

Welcome to the community.

 

I'll send you a private message to get some more information from you.

 

Please take a look and get back to me.

 

Jon

Jon_K
Former EE Employee

‎19-09-2021 02:30 PM

Hi @Nicholamci.

 

I can ask our perk team to reset your account so that you're able to sign up again.

 

If you'd like to go ahead, please get back to me with your full name and the email address that you use for perk.

 

Jon